Frequently Asked Questions
Everything you need to know about shopping with PALLADIUM.
What is your standard shipping policy?
We offer standard shipping on all orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for an additional fee.
How do I return an item?
You can return unworn items in their original packaging within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, PALLADIUM ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and local customs regulations.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.